Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: October 27, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Make a reservation through our website or contact forms
- Contact us via email, phone, or WhatsApp
- Subscribe to our newsletter or marketing communications
- Participate in surveys, promotions, or events
- Use our online ordering or delivery services
2. Types of Information Collected
Personal Information
- Name and contact details (email, phone number)
- Reservation details and preferences
- Payment information (processed securely through third-party providers)
- Special dietary requirements or allergies
Usage Information
- Website usage patterns and preferences
- Device and browser information
- IP address and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information for purposes including:
- Processing and confirming reservations
- Providing customer service and support
- Improving our services and website experience
- Sending relevant marketing communications (with consent)
- Ensuring safety and security compliance
- Legal compliance and dispute resolution
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With trusted service providers who assist our operations
- When required by law or legal process
- To protect our rights, property, or safety
- In connection with a business transfer or acquisition
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request information about what personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Restriction: Request limitation of processing in certain circumstances
- Portability: Request a copy of your data in a structured format
- Objection: Object to processing for direct marketing purposes
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us: